Returns & Exchanges
We want you to love your skin. If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee on all first-time orders.
1
Initiate Request
Contact our support team or visit our returns portal with your order number and reason for return.
2
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) and a prepaid shipping label if applicable.
3
Pack and Ship
Securely pack the items in their original packaging and drop the package off at any authorized carrier location.
4
Refund Processing
Once received, we will inspect the items and process your refund to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing